June 15, 2017
Cobblestone Hotel & Suites
Free Hospitality & Customer Service Workshop on Thursday, June 15 from 3 to 4:30 p.m. at the Cobblestone Hotel & Suites. Brought to you by the Pulaski Area Chamber of Commerce and WI Department of Tourism.
David Spiegelberg will be the guest speaker. David is from the Wisconsin Department of Tourism. There will be 4 modules in the 90 minute session covering:
- Bringing Fun to Life in Wisconsin
- Fun, Delivered: The Basics of Customer Service
- The Fun Starts with You: Show Pride in Your Region
- Calm Down, Have Fun: Defusing Angry Customers
The program is designed for front-line staff, management, business owners, nonprofit groups, volunteers and residents – anyone who works with the public and wants to make a lasting impression. To pre-register contact Jim Resick, PACC Director by call 920-822-4400 (leave a message) or email him at firstname.lastname@example.org.